New & Returning Clients
New Clients:
WE ARE ACCEPTING NEW CLIENTS AT THIS TIME.
We are currently scheduled out between 3-4 weeks. We appreciate your patience in scheduling a grooming session for your doggie!
Please make sure to read all of our Policies and Rates.
Returning Clients:
Please call us at (510) 575-0480 or Email us at paola@ltpgrooming.com. We will get back to you within 24 hours.
No-Show Policy:
If you do not show up on time or at all for your scheduled appointment, we will charge you the full fee for the service(s) you booked with us. We will not reschedule another appointment for you until this no-show fee is paid in full.
Late Drop Off Fee:
Due to our one-on-one service, if you are more than 15 minutes late to your scheduled appointment, you may be charged 50% of that service and have to reschedule.
Cancellation Fee:
If your appointment is canceled less than 48 hours before your scheduled grooming, you will be charged 50% of the service fee. Please note another appointment will not be setup until this fee is paid in full.